One platform for calls, meetings, chat, and collaboration.
Turn Microsoft Teams into your full business phone system. Make and receive calls, hold conferences, manage voicemail, and collaborate with your team all in one place. No separate phone system required.
Everything Teams can do, properly configured.
Most businesses only use a fraction of what Teams Phone can do. We configure it properly so you get the full benefit from day one.
Teams Phone System Setup
Full Microsoft Teams Phone deployment including Direct Routing or Calling Plans. Your existing numbers ported to Teams so staff make and receive calls directly within the app.
Video Conferencing and Meetings
Teams meetings configured for internal and external use. Meeting rooms set up with certified hardware. Dial-in conferencing for participants without Teams access.
Auto-Attendant and Call Queues
Professional auto-attendants and call queues configured within Teams. Callers reach the right person or team every time, with hold music, overflow routing, and voicemail.
Compliance Recording
Call recording configured for compliance, training, and quality assurance. Recordings stored securely in Microsoft 365 with full audit trail and retention policies applied.
Mobile and Remote Working
Teams Phone works on any device. Staff take business calls on their mobile without giving out personal numbers. Full feature parity between office and remote working.
Integration and Customisation
Teams integrated with your CRM, ticketing system, and business applications. Custom tabs, bots, and workflows built to match how your team actually works.
From assessment to go-live in two weeks.
Licensing and Readiness Assessment
We review your existing Microsoft 365 licensing and network readiness. Gaps identified and addressed before deployment begins. No surprises on go-live day.
Design and Configuration
Teams Phone configured to your requirements. Call flows, auto-attendants, call queues, and policies all set up and tested before any numbers are ported.
Number Porting and Go-Live
Existing numbers ported to Teams with zero downtime. Hardware deployed and configured. Staff trained on the new system before the switchover date.
Ongoing Management and Support
Lancashire-based support team for any issues. User additions, policy changes, and configuration updates handled quickly. Monthly reporting on usage and performance.
How we have helped Lancashire businesses.
Accountancy Firm Going Hybrid
A Preston accountancy firm needed staff to take client calls from home with the same professionalism as the office. They already had Microsoft 365 but were not using Teams Phone.
Teams Phone deployed in 2 weeks. All staff on same number regardless of location. Client experience unchanged. Separate phone system contract cancelled, saving 1,800 pounds per month.
Multi-Site Business Consolidating Communications
A Blackburn manufacturer with 3 sites had separate phone systems at each location. Inter-site calls were expensive and the systems could not share a directory.
Single Teams Phone platform deployed across all sites. Inter-site calls free. Unified directory across all locations. Monthly telecoms spend reduced by 44%.
Growing Business Replacing Ageing PBX
A Burnley professional services firm had an ageing on-premise PBX that was expensive to maintain and could not support their growing remote workforce.
Teams Phone replaced the PBX with no downtime. Remote staff fully integrated. Annual saving of over 22,000 pounds on maintenance and line rental.
Replace your phone system with Teams and save from day one.
We will audit your current telecoms setup and show you exactly what Teams Phone would cost. Most businesses save money and get a better system at the same time.