Business calls on any device, anywhere in the UK.
Teams Phone works on any device. Staff take business calls on their mobile without giving out personal numbers. Full feature parity between office and remote working. One number, every device.
1
business number that works on any device, anywhere
iOS + Android
Teams Phone mobile app support
UK-wide
remote worker deployment and support
Zero
personal numbers shared with clients after deployment
Teams Phone that works wherever your team works.
Teams Mobile App Configuration
Teams mobile app configured for iOS and Android so staff take and make business calls on their personal devices without giving out personal numbers. Business number displayed on all outbound calls.
Single Business Number Across Devices
One DDI rings on desktop, laptop, and mobile simultaneously. Staff answer on whichever device is convenient. Calls transferred between devices mid-conversation without the caller noticing.
Remote Worker Policy Configuration
Teams policies configured for remote workers. Call forwarding, simultaneous ring, and delegation all set up correctly. Remote staff have the same calling features as office-based colleagues.
Emergency Calling for Remote Workers
Emergency calling configured for remote workers in compliance with Ofcom requirements. Location information updated when staff work from different locations. Emergency call routing tested and documented.
Mobile Device Management Integration
Teams Phone integrated with your MDM solution. App deployment, policy enforcement, and remote wipe all managed centrally. Personal and business data kept separate on BYOD devices.
Bandwidth and Quality Optimisation
Teams Phone quality optimised for remote working conditions. QoS policies configured for home broadband environments. Call quality monitoring enabled so issues are identified and resolved quickly.
From assessment to remote calling in days.
Remote Working Requirements Assessment
We assess how your remote workers need to use Teams Phone. Device types, locations, connectivity, and security requirements all documented before configuration begins.
Policy Design for Remote Workers
Teams policies designed for your remote workforce. Call forwarding, simultaneous ring, and delegation configured to match how your team actually works.
Mobile App Deployment
Teams mobile app deployed via MDM or manual installation. App configured with the right policies before staff start using it. Testing completed on iOS and Android devices.
Emergency Calling Configuration
Emergency calling configured for all remote worker locations. Ofcom requirements reviewed and addressed. Emergency call routing tested from representative remote locations.
Quality Testing
Call quality tested from representative remote working environments. Home broadband, 4G, and 5G connections all tested. Issues identified and resolved before go-live.
User Training and Adoption
Remote workers trained on Teams Phone features. Quick reference guides provided for mobile and desktop use. Adoption tracked in the first 30 days. Support available for any issues.
Remote calling enabled across the UK.
Challenge: A London consultancy had staff working from client sites across the UK. Consultants were giving out personal mobile numbers to clients because they had no way to take business calls on the road.
Outcome: Teams Phone deployed on all consultant mobile devices. Business number displayed on all outbound calls. Personal numbers no longer shared with clients. Client contact management significantly improved.
Challenge: A Bristol property management company had property managers working from multiple sites. Each manager had a different mobile number and clients did not know which number to call.
Outcome: Single Teams Phone number per manager, ringing on desktop and mobile. Clients call one number regardless of location. Call handling consistency improved. Manager availability increased by 40%.
Challenge: A Leeds healthcare organisation needed clinical staff to take calls on personal devices during community visits without compromising patient confidentiality or sharing personal numbers.
Outcome: Teams Phone deployed on clinical staff devices with MDM integration. Business number used for all patient calls. Personal numbers protected. GDPR compliance maintained throughout.
Business calls on any device, from anywhere.
We configure Teams Phone for your remote and mobile workers so they have full calling capability on any device. Free remote working assessment, no obligation.