Your IT, sorted. Fixed price. No surprises.
Unlimited helpdesk, proactive monitoring, and on-site support from a Lancashire team that knows your business. One monthly fee covers everything.
Everything your business needs. Nothing you do not.
Our managed IT service is built around your business, not a generic package. Every client gets a named account manager and a team that knows their setup.
Unlimited Helpdesk Support
Unlimited tickets, no per-call charges. Your team calls or emails, we fix it. Simple.
Proactive Monitoring
We monitor every server, workstation, and network device 24/7. Problems are often resolved before you notice them.
On-Site Engineering
When remote support is not enough, we come to you. Lancashire-based engineers, not a national call centre.
Device Management
Full lifecycle management of every device in your fleet. Procurement, setup, patching, and secure disposal.
IT Asset Management
A live register of every piece of hardware and software in your business. Warranty tracking, licence compliance, renewal alerts.
Monthly Reporting
Clear monthly reports covering ticket volumes, response times, system health, and upcoming renewals. No surprises.
Choose the level of support that fits your business.
All plans are priced per user, per month. No hidden costs, no per-ticket charges.
Essential
Remote helpdesk and monitoring for small teams.
- Unlimited remote support
- 24/7 monitoring
- Monthly reporting
- Patch management
Professional
Full managed IT for growing businesses.
- Everything in Essential
- On-site visits included
- Device management
- IT asset register
- Dedicated account manager
Enterprise
Fully outsourced IT department for larger organisations.
- Everything in Professional
- vCIO strategic planning
- Priority 2-hour response
- Quarterly business reviews
- Vendor management
How we support Lancashire businesses.
Growing SME
A 30-person marketing agency in Blackburn had outgrown their break-fix IT provider. Tickets were taking days to resolve.
Moved to IP Four managed IT. Average ticket resolution now under 2 hours. Staff productivity measurably improved.
Multi-Site Business
A retail chain with 5 Lancashire locations needed consistent IT support across all sites without hiring in-house.
Single managed IT contract covering all sites. One point of contact, one monthly invoice.
IT Team Augmentation
A manufacturer had one internal IT person who was overwhelmed. They needed overflow support without the cost of a second hire.
IP Four acts as second-line support. Internal engineer handles day-to-day, we handle escalations and projects.
Stop firefighting your IT. Let us handle it.
We will audit your current setup, identify the gaps, and give you a fixed monthly price. No obligation.