Performance issues resolved before your users notice.
Virtual desktop performance monitored continuously by our UK-based team. Slow sessions identified and resolved proactively. Capacity scaled around business peaks. Your team gets a fast, consistent desktop experience every day.
45 sec
average login time after FSLogix and image optimisation
Proactive
performance issues identified before users raise support tickets
24/7
continuous monitoring of virtual desktop session performance
UK-wide
coverage for businesses across England, Scotland, and Wales
Performance monitoring capabilities.
Continuous Session Performance Monitoring
Every virtual desktop session monitored in real time. CPU, memory, disk, and network metrics collected continuously. Degraded sessions identified before users raise support tickets.
Proactive Capacity Scaling
Session host capacity scaled proactively around known business peaks. Monday morning surge, month-end processing, and seasonal peaks handled automatically without manual intervention.
Session Latency and Protocol Optimisation
RDP and Teams media optimisation configured to minimise session latency. Display protocol settings tuned for your network conditions. Video and audio quality optimised for remote meetings.
Image Performance Optimisation
Virtual desktop images optimised to reduce login times and improve session responsiveness. Unnecessary services disabled. FSLogix profile container performance tuned.
Alerting and Incident Response
Automated alerts triggered when performance thresholds are breached. Our UK-based team responds to performance incidents within agreed SLA. Root cause analysis provided for recurring issues.
Monthly Performance Reporting
Monthly report covering session performance trends, capacity utilisation, incident summary, and recommendations. Clear visibility of your virtual desktop environment health.
From baseline to optimised performance.
Performance Baseline Establishment
We establish performance baselines for your virtual desktop environment. Normal ranges defined for CPU, memory, disk, and network metrics across all session host types.
Monitoring Tool Configuration
Azure Monitor, Log Analytics, and specialist virtual desktop monitoring tools configured. Dashboards built for your environment. Alert thresholds set based on your baselines.
Image and Profile Optimisation
Virtual desktop images reviewed and optimised. Login times measured and reduced. FSLogix profile containers tuned. Teams media optimisation verified.
Scaling Rule Configuration
Auto-scaling rules configured to match your business hours and usage patterns. Minimum session host counts set to ensure capacity is always available at peak times.
Alerting and Escalation Setup
Alert rules configured for performance degradation, capacity thresholds, and session failures. Escalation paths defined. On-call procedures documented.
Ongoing Monitoring and Reporting
Continuous monitoring by our UK-based team. Monthly performance reports delivered. Quarterly optimisation reviews to address emerging trends and capacity requirements.
Performance optimised across the UK.
Challenge: A Coventry logistics company had virtual desktop users complaining of slow performance every Monday morning. The IT team had no visibility of what was causing the slowdown.
Outcome: Monitoring deployed and Monday morning CPU saturation identified on 3 session hosts. Auto-scaling rules adjusted to pre-warm additional capacity before 8am on Mondays. Complaints stopped immediately.
Challenge: An Edinburgh accountancy group had staff complaining of poor Teams call quality during virtual desktop sessions. Video was freezing and audio was dropping out during client calls.
Outcome: Teams media optimisation enabled and RDP protocol settings tuned. Call quality improved immediately. Monitoring confirmed Teams traffic was no longer routing through the session host.
Challenge: A Cardiff housing association had virtual desktop login times averaging 4 minutes. Staff were arriving at work and waiting for their desktop to be usable before they could start.
Outcome: FSLogix profile containers optimised and image startup processes reviewed. Login times reduced from 4 minutes to under 45 seconds. Staff satisfaction with IT improved significantly.
Stop accepting slow virtual desktops as normal.
We review your current virtual desktop performance, identify the root causes of slowness, and show you what optimised looks like. Free performance review for UK businesses. No obligation.