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Remote WorkingVirtual DesktopMulti-Session and Pooled Desktops
Multi-Session and Pooled Desktops

Right-sized desktops. Optimised cost for every user type.

Shared desktop pools for task workers and dedicated desktops for power users. Resources allocated based on actual usage patterns to optimise cost without compromising performance for any user group.

65%

reduction in Azure compute costs using pooled vs dedicated desktops

8:1

typical user to session host ratio for task worker pooled desktops

Minutes

to onboard a new user to a pooled desktop pool

UK-wide

coverage for businesses across England, Scotland, and Wales

What We Deliver

Pooled desktop capabilities.

Pooled Desktop Configuration

Shared desktop pools where multiple users share the same session host. Ideal for task workers with predictable workloads. Significantly reduces Azure compute costs compared to dedicated desktops.

Dedicated Desktop Allocation

Persistent dedicated desktops for power users, developers, and staff with specialist requirements. Full resource allocation with no sharing. Consistent performance regardless of other users.

Windows Multi-Session Optimisation

Windows 11 Enterprise multi-session configured and optimised for concurrent users. Session isolation maintained. One user cannot see or affect another user's session.

User Profile Separation

FSLogix profile containers ensure each user's profile, settings, and files are completely separate even in pooled environments. Profiles load quickly and consistently.

Resource Allocation by User Type

CPU, memory, and storage allocated based on actual user workload profiles. Task workers get appropriate resources. Power users get what they need. No over-provisioning.

Breadth-First Load Balancing

New sessions distributed across available session hosts to maximise resource utilisation. Session host capacity monitored and scaled to maintain performance targets.

How It Works

From user profiling to optimised desktop pools.

01

User Workload Profiling

We analyse your user population and categorise them by workload type. Task workers, knowledge workers, and power users identified. Application requirements documented for each group.

02

Host Pool Architecture Design

Pooled and dedicated host pools designed for each user category. Session host sizing calculated based on workload profiles. Cost modelling produced for each configuration option.

03

Image Build per User Type

Separate master images built for pooled and dedicated pools where application requirements differ. Each image optimised for its target user group.

04

Load Balancing and Scaling Configuration

Load balancing algorithm configured. Auto-scaling rules set to match your business hours and usage patterns. Minimum and maximum session host counts defined.

05

Performance Baseline Testing

Load testing completed to validate performance under peak concurrent user counts. Session host sizing adjusted if performance targets are not met.

06

Ongoing Capacity Management

Session host utilisation monitored continuously. Capacity adjusted as your team grows or usage patterns change. Monthly reporting on pool utilisation and cost.

UK Case Studies

Pooled desktops deployed across the UK.

Contact Centre, Liverpool

Challenge: A Liverpool contact centre had 200 agents all running identical workloads. Dedicated virtual desktops were costing 3 times more than necessary for their task-based work.

Outcome: Pooled multi-session desktops deployed. 200 agents sharing 40 session hosts. Azure compute costs reduced by 65%. Performance maintained at or above previous levels. Agents reported no difference in experience.

Engineering Consultancy, Bristol

Challenge: A Bristol engineering consultancy needed virtual desktops for 80 staff. 60 were office workers with standard needs but 20 engineers ran CAD software requiring dedicated high-performance sessions.

Outcome: Two-tier deployment: pooled desktops for 60 office workers and dedicated GPU-enabled sessions for 20 engineers. Each group got exactly what they needed. Overall cost 40% lower than all-dedicated approach.

Insurance Broker, Leeds

Challenge: A Leeds insurance broker had seasonal peaks where temporary staff needed desktop access for 3 months of the year. Procuring and configuring physical devices for temporary staff was costly and slow.

Outcome: Pooled desktop pool expanded for peak season and contracted afterwards. Temporary staff onboarded in minutes using their own devices. Hardware costs for temporary staff eliminated entirely.

Get Started

Reduce your virtual desktop costs without reducing performance.

We profile your user population, model the cost difference between pooled and dedicated desktops, and recommend the right architecture. Free cost review for UK businesses. No obligation.