Every mailbox backed up. Every email recoverable.
Microsoft does not back up your Exchange Online mailboxes. IP Four does. Daily backup with point-in-time recovery for every mailbox in your tenancy, including shared accounts and former employees.
0%
of Exchange Online data backed up by Microsoft by default
30 days
Microsoft deleted items limit vs. years with IP Four backup
90 min
average mailbox recovery time
100%
mailbox coverage including shared and resource accounts
Exchange Online backup capabilities.
Daily Mailbox Backup
Every Exchange Online mailbox backed up automatically each day. No manual intervention required and no mailboxes missed due to licensing changes or new starters.
Point-in-Time Recovery
Restore any email, folder, or entire mailbox to any point in time within your retention window. Not limited to the 30-day Microsoft deleted items period.
Granular Item Restore
Recover a single email without restoring the entire mailbox. Search by sender, subject, date range, or folder to find exactly what you need.
Deleted Mailbox Recovery
Recover data from mailboxes that have been deleted, including former employee accounts removed months or years ago.
Shared Mailbox and Distribution List Backup
Shared mailboxes, resource mailboxes, and public folders all included in backup scope. No gaps in coverage for team inboxes.
Compliance and Legal Hold Support
Backup data available to support eDiscovery, legal holds, and GDPR subject access requests. Audit trails maintained for all recovery actions.
From setup to ongoing protection.
Tenancy Discovery
We connect to your Microsoft 365 tenancy and enumerate all mailboxes, shared mailboxes, and resource accounts in scope for backup.
Backup Policy Configuration
Retention periods, backup frequency, and recovery point objectives are configured to match your business and compliance requirements.
Initial Full Backup
First full backup of all mailboxes completed and verified. We confirm every mailbox is captured before handing over to automated daily runs.
Recovery Testing
We perform a test restore of sample mailbox items to confirm recovery works end-to-end before the service goes live.
Monitoring and Alerting
Backup jobs monitored daily. Any failures are investigated and resolved before they create a gap in your protection.
Monthly Reporting
Monthly backup summary reports sent to your IT contact. Recovery tested quarterly and results documented.
Exchange Online recovery across the UK.
Challenge: A 45-person accountancy firm needed to recover emails from a partner who had left the business 14 months earlier. The Microsoft 365 account had been deleted and the 30-day recovery window had long passed.
Outcome: IP Four restored the full mailbox from backup within 90 minutes. The firm retrieved the correspondence they needed for an ongoing client dispute.
Challenge: A solicitors practice accidentally deleted a shared mailbox used for client intake. The mailbox contained 18 months of correspondence that was not recoverable through Microsoft admin tools.
Outcome: Full shared mailbox restored from backup. All client correspondence recovered intact. Zero data loss reported to the ICO.
Challenge: A financial services firm needed to respond to an FCA information request requiring emails from a specific period two years prior. Their Microsoft 365 retention policy did not cover that window.
Outcome: IP Four provided granular search and export of the required emails from backup. The firm met the FCA deadline with time to spare.
Find out which mailboxes you are currently not protecting.
We audit your Exchange Online tenancy, identify every unprotected mailbox, and show you exactly what would be lost if something went wrong today. No obligation.