Know what your wireless is doing before your users do.
Proactive Wi-Fi performance monitoring and optimisation for UK businesses. Real-time visibility, interference detection, and ongoing configuration tuning to keep your wireless performing at its best.
Complete visibility of your wireless estate.
From real-time dashboards to monthly performance reports, our monitoring and optimisation service gives you complete visibility and proactive management of your wireless infrastructure.
Real-Time Performance Dashboards
Live visibility of Wi-Fi performance across your entire estate. Client counts, signal strength, channel utilisation, retry rates, and throughput all visible in a single dashboard. Issues identified before users notice them.
Client Analytics and Behaviour
Detailed analytics on client devices, connection quality, roaming events, and application usage. Understand how your wireless network is being used and where the experience is degrading.
Interference Detection and Resolution
Continuous monitoring for RF interference from neighbouring networks, rogue devices, and non-Wi-Fi sources. Interference sources identified and resolved before they impact user experience.
Proactive Capacity Management
Monitoring of AP load and client density to identify areas approaching capacity before performance degrades. Recommendations for additional APs or configuration changes made before users complain.
Configuration Optimisation
Regular review and tuning of wireless configuration based on performance data. Channel plans, transmit power, band steering, and roaming thresholds all adjusted to maintain optimal performance.
Monthly Performance Reports
Monthly reports covering wireless performance trends, incidents, changes made, and recommendations for improvement. Clear data to support capacity planning and budget decisions.
From baseline to ongoing optimisation.
Baseline Assessment
We establish a performance baseline for your wireless network. Current metrics captured, problem areas identified, and monitoring thresholds set based on your environment and user requirements.
Monitoring Platform Setup
Cloud monitoring platform configured for your wireless estate. All access points enrolled, dashboards configured, and alert thresholds set. Escalation paths agreed for different alert types.
Alert Response and Investigation
When alerts trigger, our engineers investigate the root cause. Remote diagnostics completed first. On-site visit arranged if remote resolution is not possible. Root cause documented.
Configuration Optimisation
Regular review of performance data and configuration tuning. Channel plans adjusted for changing RF environments. Roaming thresholds, power levels, and band steering optimised based on real data.
Capacity Planning
Ongoing monitoring of AP load and client density. Recommendations made when areas approach capacity. Hardware additions or configuration changes proposed before performance degrades.
Monthly Reporting and Review
Monthly performance report produced and reviewed with your team. Trends, incidents, changes, and recommendations all covered. Annual wireless health check included.
Wireless performance improved across the UK.
Multi-Site Retail Estate
A UK retailer with 20 stores had no visibility of wireless performance across their estate. EPOS failures were being reported but the cause was unknown.
Monitoring deployed across all 20 stores. Three stores identified with interference issues causing EPOS failures. Issues resolved within 48 hours. Zero EPOS failures attributed to Wi-Fi in the following 6 months.
Corporate Office Campus
A Manchester financial services firm had recurring Wi-Fi complaints from staff on video calls, particularly in meeting rooms, but no data to identify the cause.
Monitoring identified high client density in meeting rooms causing channel congestion. Additional APs deployed in two meeting room clusters. Video call quality complaints reduced by 90%.
Healthcare Provider
A Lancashire healthcare provider needed proactive wireless monitoring to ensure clinical devices remained connected and to meet their NHS data security obligations.
Monitoring and monthly reporting deployed. Three performance incidents identified and resolved proactively before clinical impact. DSP Toolkit evidence provided from monitoring reports.
Stop reacting to Wi-Fi complaints. Start preventing them.
Our wireless monitoring and optimisation service gives you complete visibility of your wireless estate and proactive management to keep performance at its best.