Your team. Confident on Microsoft 365. From day one.
A migration is only successful if your staff can use the new platform confidently. IP Four delivers role-based training, IT champion programmes, and 30-day adoption support to ensure your team lands on Microsoft 365 and stays there.
Every user supported, every role trained.
From go-live day support to 30-day adoption tracking, we make sure your staff are confident and productive on Microsoft 365 from the moment they log in.
Role-Based Training
Training tailored to how each team uses Microsoft 365. Finance teams trained on Excel and SharePoint. Customer-facing teams trained on Outlook and Teams. Managers trained on reporting and admin features.
Outlook and Email Setup
Every user guided through Outlook setup. Signature configured, calendar shared, contacts imported, and mobile email set up. Common Outlook tasks demonstrated in plain language with no jargon.
Teams Adoption
Microsoft Teams introduced as the primary communication and collaboration tool. Channels created for each team. Video calling, file sharing, and meeting scheduling all demonstrated. Teams etiquette guidance provided.
OneDrive and SharePoint Orientation
Staff shown how to access their files in OneDrive and SharePoint. Sync client configured on all devices. Sharing and collaboration features demonstrated. Common file management tasks covered.
IT Champion Programme
Key users identified and upskilled as IT champions before go-live. Champions act as first-line support for their colleagues during the transition. Reduces helpdesk load and accelerates adoption.
Adoption Tracking
Microsoft 365 usage data monitored post-migration. Teams, OneDrive, and SharePoint adoption tracked by department. Low-adoption areas identified and targeted with additional training or support.
A six-stage process built around confident adoption.
Training Needs Assessment
We assess your team structure, current IT literacy levels, and how different roles will use Microsoft 365. Training plan produced before migration begins so it is ready to deliver on go-live day.
IT Champion Identification
Key users identified in each department to act as IT champions. Champions receive advanced training before go-live. They are the first point of contact for their colleagues during the transition.
Pre-Migration Awareness
Staff briefed on what is changing, when it is changing, and what they need to do. Expectations set clearly. Common concerns addressed. Staff arrive at go-live day informed and prepared.
Go-Live Day Support
IP Four team available on go-live day to support users as they log in for the first time. Outlook configured, Teams set up, and OneDrive sync confirmed for every user. No one left behind.
Role-Based Training Sessions
Training sessions delivered by team or department in the week following go-live. Sessions kept short and practical. Focus on the features each team will use every day. Questions answered in real time.
30-Day Adoption Review
Usage data reviewed at 30 days. Departments with low adoption identified. Additional training or one-to-one support provided where needed. Adoption report produced for management.
Microsoft 365 adoption programmes delivered across the UK.
Google Workspace to Microsoft 365 Transition
A 45-person professional services firm in Preston was moving from Google Workspace to Microsoft 365. Staff were comfortable with Gmail and Google Drive and were anxious about learning a new platform.
IT champions identified and trained before go-live. All staff received a 90-minute Outlook and Teams session in the week following migration. Adoption tracked at 30 days. 94% of staff rated themselves confident using Microsoft 365 within two weeks.
Remote Workforce Onboarding
A Yorkshire care provider had 80 staff spread across 12 sites. They were migrating to Microsoft 365 and needed to train staff who had never used Teams or OneDrive, many of whom were not confident with technology.
Training delivered remotely via Teams with small groups of six to eight per session. Plain-language guides produced for each role. IT champions at each site provided ongoing peer support. Helpdesk calls reduced by 65% compared to previous platform rollouts.
Executive and Leadership Onboarding
A Manchester law firm was migrating to Microsoft 365. The senior partners were heavy Outlook users with complex calendar setups and needed one-to-one onboarding to ensure no disruption to their schedules.
One-to-one onboarding sessions delivered for all six partners. Calendars migrated and verified. Outlook configured exactly as required. Mobile email set up on personal devices. All partners fully operational on Microsoft 365 within 24 hours of go-live.
Ready to migrate to Microsoft 365 with your team fully supported?
Tell us about your team size and current platform. We will come back with a migration and training plan, timeline, and fixed-price quote within 48 hours.
Training and onboarding included in every migration. No additional cost.