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Managed ITService DeskNew Starter and Leaver Process
New Starter and Leaver Process

Ready on day one. Offboarded within hours.

Streamlined IT onboarding and offboarding for UK businesses. New starters have accounts, devices, and access ready before they arrive. Leavers are fully offboarded within hours of departure.

Day-One Readiness
Access Provisioning
Secure Offboarding
Full Audit Trail
<4hrs
New Starter Setup Time
<2hrs
Leaver Offboarding Time
100%
Access Revocation Rate
Day One
Productivity Guaranteed
What Is Included

Onboarding and offboarding done properly.

A standardised process that protects your business and ensures every new starter hits the ground running.

Day-One Readiness

New starters have their laptop configured, accounts created, and access provisioned before they arrive. No waiting around on day one.

Pre-Configured DevicesAccounts ReadyZero Day-One Delays

Access Provisioning

Role-based access provisioning ensures new starters get exactly the systems and permissions they need. Nothing more, nothing less.

Role-Based AccessLeast PrivilegeAutomated Provisioning

Device Setup and Enrolment

Laptops, mobiles, and other devices are configured, enrolled in MDM, and secured before being handed to the new starter.

MDM EnrolmentPre-ConfiguredSecurity Policies Applied

Secure Offboarding

When a staff member leaves, all accounts are disabled, devices are wiped, and access is revoked within hours. No loose ends.

Account DisablementDevice WipeAccess Revocation

Data Handover

Leaver data is securely transferred to the appropriate manager or archived according to your data retention policy before accounts are closed.

Secure TransferData ArchivingRetention Policy

Onboarding Checklist

A standardised onboarding checklist ensures nothing is missed. Every step is tracked and signed off before the process is marked complete.

Standardised ProcessNothing MissedSign-Off Tracking
How It Works

From request to ready to work.

A consistent process that ensures nothing is missed and every new starter is set up correctly from day one.

01

Request Received

HR or line manager submits a new starter or leaver request via the portal or email. Details captured including start date, role, and required systems.

02

Access Plan

Engineer creates an access plan based on the role. Systems, permissions, and devices are identified and scheduled for provisioning.

03

Device Prep

Device is configured, enrolled in MDM, and security policies applied. Software installed based on role requirements.

04

Account Creation

All required accounts created including email, Microsoft 365, and any line-of-business applications. Passwords set and communicated securely.

05

Handover

Device and credentials handed to the new starter or their manager. Brief orientation provided on IT systems and support contact details.

06

Confirmation

Onboarding checklist signed off and filed. For leavers, confirmation sent that all access has been revoked and devices secured.

Real Results

How UK businesses benefit from structured onboarding.

Recruitment Agency, London

A fast-growing recruitment agency was hiring 5 to 10 new staff per month. IT setup was taking 2 to 3 days per person and delaying productivity.

Standardised onboarding process reduced setup time to under 4 hours per person. New starters were productive from day one. HR satisfaction with IT improved significantly.

NHS Trust Supplier, Nottingham

A healthcare supplier needed to demonstrate secure offboarding processes to meet NHS data security requirements during a contract renewal.

Documented leaver process with audit trail provided the evidence required. Contract renewed and data security assessment passed.

Law Firm, Cardiff

A solicitors practice had experienced a data breach when a leaver retained access to client files for several weeks after leaving.

Implemented same-day offboarding process. All access revoked within 2 hours of departure. No further access incidents in 18 months.

Ready for seamless IT onboarding and offboarding?

Get a fixed-price quote for managed IT service desk with new starter and leaver process management included.