When an incident hits. We lead the response.
A cyber incident is not the time to figure out your response plan. Our analysts are ready to contain, investigate, and recover from security incidents 24 hours a day. You focus on your business. We handle the breach.
Every phase of incident response. Covered.
From initial containment to post-incident review, our team handles every phase of the response so you can focus on communicating with your stakeholders.
Rapid Containment
Immediate containment actions to stop the spread of an active incident. Network isolation, account suspension, and endpoint quarantine executed within minutes of confirmation.
Forensic Investigation
In-depth forensic analysis to determine the root cause, attack vector, timeline, and full scope of the incident. Evidence preserved for legal and regulatory purposes.
Eradication and Remediation
Complete removal of the threat from your environment. Malware eradication, backdoor removal, and vulnerability patching to prevent reinfection.
Recovery and Restoration
Structured recovery to restore normal operations safely. System rebuilds, data restoration, and validation testing before returning systems to production.
Regulatory Notification Support
Support with ICO notification obligations under GDPR. Incident documentation, breach assessment, and notification drafting to meet the 72-hour reporting window.
Post-Incident Review
Structured post-incident review to identify lessons learned, improve detection capabilities, and strengthen defences against future attacks.
A structured response. Every time.
Our incident response follows a proven methodology. Every step is documented, every action is logged, and you are kept informed throughout.
Detection and Confirmation
Incident detected by our monitoring team or reported by your team. Analyst confirms the incident, assesses severity, and initiates the response playbook.
Escalation and Mobilisation
Incident response team mobilised. Your key contacts notified. A dedicated incident commander assigned to lead the response.
Containment
Immediate containment actions executed to stop the spread. Affected systems isolated. Attacker access revoked.
Investigation and Forensics
Full forensic investigation to determine root cause, attack timeline, and scope. Evidence collected and preserved.
Eradication and Recovery
Threat fully eradicated from the environment. Systems rebuilt or restored. Validation testing before return to production.
Post-Incident Review
Structured review of the incident, response effectiveness, and lessons learned. Recommendations implemented to prevent recurrence.
How we have responded to real UK incidents.
Ransomware Attack
A UK manufacturing company suffered a ransomware attack that encrypted 60% of their file servers on a Friday evening. Their IT team had no incident response capability.
IR team engaged within 2 hours. Containment achieved. Systems restored from backup within 36 hours. ICO notified within the 72-hour window.
Business Email Compromise
A UK professional services firm discovered that a finance team member had been communicating with an attacker who had compromised their email account for 3 weeks.
Account secured. Full email forensics completed. No financial loss. Attacker infrastructure identified and blocked.
Data Breach Response
A UK healthcare organisation discovered that patient data had been accessed by an unauthorised third party. They needed immediate forensic support and regulatory guidance.
Breach scope determined within 24 hours. ICO notified on time. Affected patients identified. Regulatory investigation closed without enforcement action.
Do not wait for an incident to find your IR team.
An IR retainer means we are already briefed on your environment when an incident occurs. Faster response, better outcomes. Ask us about retainer pricing.