Replace your old PBX with a cloud phone system.
A fully hosted cloud PBX gives your business a professional phone system with no hardware to maintain, no engineer call-outs, and instant scalability as your team grows. UK-wide deployment by IP Four.
45%
average reduction in monthly telecoms costs after cloud PBX migration
2 wks
typical deployment time from order to go-live
99.99%
uptime SLA on all hosted cloud PBX platforms
UK-wide
deployment capability across all regions
A complete cloud phone system configured for your business.
Fully Hosted Platform
Your entire phone system runs in the cloud. No on-site PBX hardware to maintain, no engineer call-outs for system faults, and no expensive hardware refresh cycles every five years.
Instant User Provisioning
New users added in minutes from a web portal. Extensions, voicemail, and call routing configured immediately. No waiting for an engineer to visit and no per-seat hardware costs.
Auto-Attendant and IVR
Professional auto-attendant greets callers and routes them to the right department or person. Multi-level IVR menus configured to match your business structure. Out-of-hours messages handled automatically.
Number Management
Your existing numbers ported to the cloud platform with zero downtime. New geographic and non-geographic numbers provisioned instantly. Full DDI management from a single portal.
Voicemail to Email
Voicemail messages delivered to email as audio attachments with transcription. Shared voicemail boxes for teams and departments. No missed messages even when staff are away from their desk.
System Administration Portal
Full self-service administration portal for your IT team or office manager. Add users, change call routing, update out-of-hours messages, and pull call reports without raising a support ticket.
From audit to go-live in two weeks.
Current System Audit
We review your existing PBX, call volumes, number ranges, and telecoms contracts. A full picture of your current setup before any recommendations are made.
Cloud PBX Design
Cloud PBX platform designed to your requirements. Call flows, auto-attendant menus, hunt groups, and user structure all mapped out and documented before configuration begins.
Platform Configuration
Cloud PBX configured and tested in a staging environment. All call flows, routing rules, and voicemail settings verified before any production changes are made.
Number Porting
Existing numbers ported to the cloud platform on a confirmed date. Porting managed end to end by our team. Calls route correctly from the moment porting completes.
Hardware Deployment
IP desk phones, headsets, and conference phones delivered pre-configured. Plug in and they work. No on-site configuration required. Staff trained before go-live.
Ongoing Management
UK-based support for any issues post go-live. System changes handled quickly. Monthly reporting on call volumes and system performance. Annual review of your telecoms setup.
Cloud PBX deployed across the UK.
Challenge: A Manchester law firm was paying 1,800 pounds per month to maintain an ageing on-premise PBX. The system was unreliable and had no remote working capability for fee earners.
Outcome: Cloud PBX deployed in two weeks. Monthly telecoms cost reduced to 620 pounds. All fee earners on the system from any location. PBX hardware decommissioned and removed.
Challenge: A Leeds recruitment agency was growing rapidly and needed to add new staff quickly. Their existing PBX required an engineer visit every time a new user was added, costing 200 pounds per visit.
Outcome: Cloud PBX deployed with self-service portal. New users added in under five minutes by the office manager. Annual saving of over 4,000 pounds on engineer visits alone.
Challenge: A Birmingham property management company had offices in three locations each with separate phone systems. Inter-office calls were charged at standard rates and there was no central call reporting.
Outcome: Single cloud PBX deployed across all three offices. Inter-office calls free. Central reporting dashboard showing call volumes across all sites. Monthly bill reduced by 42%.
Ready to replace your PBX with a cloud phone system?
We will audit your current telecoms setup and show you exactly what a cloud PBX would cost. Most UK businesses save money and get a better system at the same time. Free assessment, no obligation.