Your business number works from any device, anywhere.
VoIP softphone apps for mobile, desktop, and tablet mean your team can make and receive calls on their business number from any location. No personal numbers, no missed calls, full visibility for managers.
100%
of calls made on business numbers regardless of device or location
3 days
typical time to deploy softphone apps across a team
iOS + Android
mobile platforms supported with full business calling features
UK-wide
deployment capability across all regions
Business calling on every device your team uses.
Mobile Softphone App
iOS and Android apps that turn any smartphone into a full business phone. Make and receive calls on your office number from anywhere with a data connection. No personal number ever given to clients.
Desktop Softphone
Windows and Mac softphone clients for staff working from laptops. Full call handling including transfer, hold, and conference calling. Integrates with your CRM and contact directory.
IP Desk Phone Support
Traditional IP desk phones fully supported for staff who prefer a physical handset. Plug into any internet connection and the phone registers automatically. Works at home or in any office.
Unified Call History
All calls logged centrally regardless of which device was used. Managers see a complete picture of call activity across the team. No calls hidden because they were made from a personal device.
Presence and Availability
Real-time presence shows whether colleagues are on a call, available, or away. Route calls intelligently based on availability. Reduce missed calls and improve the caller experience.
Hot Desking Support
Staff log in to any desk phone and it becomes their extension. Ideal for flexible working environments, shared offices, and businesses with hot desking policies. No fixed desk required.
Deployed across your team in days, not weeks.
Device and User Assessment
We assess the devices your staff use and how they work. Mobile-first, desk-based, or hybrid. Requirements gathered to ensure the right softphone solution is selected for your team.
Platform Configuration
VoIP platform configured with user accounts, extensions, and call routing. Mobile and desktop apps provisioned for each user. Single sign-on configured where your identity provider supports it.
App Deployment
Mobile apps deployed via MDM or direct download. Desktop clients installed and configured. Each user tested on their primary device before go-live. Issues resolved before the switchover.
Network Readiness Check
Your internet connections checked for VoIP readiness. QoS settings configured on your routers and firewalls. Wi-Fi assessed for call quality on mobile devices. Any issues resolved before go-live.
User Training
All staff trained on the softphone app for their device. Quick reference guides provided. IT team trained on user management and troubleshooting. Adoption tracked in the first 30 days.
Ongoing Support
UK-based support for any device or app issues. New device types supported as your team evolves. App updates managed centrally. Monthly reporting on call quality across all device types.
Any device calling deployed across the UK.
Challenge: A Yorkshire-based sales team spent most of their time on the road. Clients were calling personal mobile numbers and there was no visibility of call activity for the sales manager.
Outcome: VoIP mobile app deployed to all 12 sales staff. All calls made and received on business numbers. Manager dashboard showing call volumes and duration per rep. Personal numbers no longer shared with clients.
Challenge: A London consultancy moved to hybrid working but their phone system only worked in the office. Staff working from home were unreachable on their business numbers.
Outcome: VoIP softphone deployed to all staff. Office number works from home, client sites, and anywhere with internet. No missed calls. Monthly telecoms cost reduced by 30%.
Challenge: A Midlands healthcare provider needed clinical staff to be reachable on business numbers when visiting patients at home. Using personal mobiles was not acceptable under their data protection policy.
Outcome: VoIP mobile app deployed to all community-based staff. Business numbers used for all patient contact. Call recording enabled for compliance. Personal numbers completely removed from patient communications.
Ready to make your business number work from anywhere?
We will assess your team's devices and working patterns and show you exactly how VoIP softphone would work for your business. Free assessment, no obligation.