See everything. Miss nothing.
Datadog, Grafana, Prometheus, and cloud-native monitoring configured and managed by our engineers. Full visibility into your applications and infrastructure in real time, with alerting that actually works.
Metrics, logs, and traces. The full picture.
Complete observability across your infrastructure and applications using best-in-class tooling configured for your environment.
Datadog Implementation
Full Datadog deployment covering infrastructure metrics, APM, log management, and synthetic monitoring. Dashboards built for your team. Alerting configured with escalation policies.
Grafana and Prometheus
Open-source observability stack deployed and managed. Prometheus scrape configs for all services. Grafana dashboards for infrastructure, application, and business metrics.
Centralised Log Management
Log aggregation from all services into a central platform. Structured logging enforced. Log-based alerting configured. Retention policies aligned to compliance requirements.
Distributed Tracing
End-to-end request tracing across microservices using OpenTelemetry. Latency bottlenecks identified automatically. Service dependency maps generated and maintained.
Alerting and On-Call
Alert rules designed to reduce noise and surface actionable signals. PagerDuty or OpsGenie integration for on-call routing. Runbooks linked to every alert for faster resolution.
Cloud-Native Monitoring
CloudWatch, Azure Monitor, and Google Cloud Monitoring configured and extended. Native metrics enriched with custom dimensions. Cost and quota monitoring included.
From blind spots to full visibility in six steps.
A structured approach to building observability that gives your team confidence and your on-call engineers sleep.
Observability Audit
Review of your current monitoring coverage. Blind spots identified across infrastructure, applications, and business metrics. Tool selection agreed based on your stack.
Instrumentation Design
Metrics, logs, and traces defined for every service. Naming conventions and tagging strategy agreed. OpenTelemetry instrumentation plan created.
Platform Deployment
Monitoring platform deployed and configured. Agents installed on all targets. Data pipelines validated. Retention and storage costs optimised.
Dashboard Creation
Dashboards built for infrastructure health, application performance, and business KPIs. Shared with relevant teams. Reviewed and iterated based on feedback.
Alert Configuration
Alert rules written for every critical signal. Thresholds tuned to reduce false positives. Escalation policies and on-call schedules configured.
Ongoing Tuning
Monthly alert review to reduce noise. Dashboard updates as services evolve. Quarterly observability health check. New services instrumented as they are deployed.
Observability delivered for UK businesses.
E-Commerce Platform, London
An e-commerce company was finding out about production incidents from customer complaints. They had basic uptime monitoring but no visibility into application performance or error rates.
Datadog APM deployed across all services. Mean time to detect reduced from 45 minutes to 90 seconds. Error rate dashboards created. Customer-reported incidents reduced by 70 percent.
SaaS Company, Manchester
A SaaS company had Prometheus deployed but no one maintained it. Alert fatigue was so severe that engineers had disabled most alerts. Critical incidents were being missed.
Prometheus and Grafana stack rebuilt from scratch. Alert rules redesigned with proper thresholds. Alert volume reduced by 85 percent. All remaining alerts are actionable and responded to.
Financial Services, Edinburgh
A financial services firm needed to demonstrate to their auditor that they had full visibility into their cloud infrastructure and could detect and respond to incidents within defined SLAs.
Full observability stack implemented with audit-ready dashboards and alert history. SLA compliance reporting automated. Auditor satisfied on first review. Incident response time reduced by 60 percent.
Finding out about incidents from customers? We can change that.
Our free observability review identifies your monitoring blind spots and gives you a clear plan to achieve full visibility across your infrastructure and applications.