AI that knows your business. Inside out.
Custom AI assistants trained on your own data, policies, and knowledge base. Answers questions, surfaces information, and guides staff using your specific content, not generic internet knowledge.
AI assistants built for your sector.
Every capability is tailored to your organisation, your knowledge base, and your staff workflows.
Knowledge Base Integration
AI assistants trained on your internal documentation, policies, procedures, product information, and institutional knowledge. Answers drawn exclusively from your own content, not the public internet.
Natural Language Question Answering
Staff ask questions in plain English and receive accurate, sourced answers. The assistant cites the specific document or policy section it drew from, so staff can verify the response.
Role-Based Access and Personalisation
Different staff roles see different information. HR assistants surface HR policies, technical teams access technical documentation, and client-facing staff see approved client communication content.
Continuous Knowledge Updates
When your policies, products, or procedures change, the AI assistant is updated to reflect the new information. No stale answers, no outdated guidance reaching your staff or customers.
Usage Analytics and Gap Identification
Analytics showing what questions staff are asking, which questions the assistant cannot answer, and where knowledge gaps exist in your documentation. Insight that improves both the AI and your knowledge base.
System and Platform Integration
AI assistants deployed within Microsoft Teams, your intranet, customer portal, or existing business applications. No new platforms for staff to learn, the assistant lives where they already work.
From knowledge audit to deployed assistant.
Knowledge Audit
We catalogue your existing documentation, policies, and knowledge assets. We identify what is current, what is outdated, and what gaps exist before building the assistant.
Content Preparation
Existing documentation is structured, cleaned, and formatted for AI training. We work with your subject matter experts to fill critical knowledge gaps.
Assistant Development and Testing
The AI assistant is built and tested against real questions from your staff. Accuracy, tone, and citation quality are validated before deployment.
Platform Integration
The assistant is deployed within your chosen platform. Microsoft Teams, SharePoint, your intranet, or a standalone interface, integrated with your authentication and access controls.
Staff Rollout and Training
Staff introduced to the assistant with clear guidance on what it can and cannot do. Feedback channels established so staff can flag incorrect or incomplete answers.
Ongoing Refinement
Regular review of usage analytics, unanswered questions, and staff feedback. The assistant improves continuously as your knowledge base grows and evolves.
AI assistants working across UK sectors.
Regional Law Firm
A law firm with 80 staff needed a way for fee earners to quickly access precedents, standard clauses, and internal guidance without interrupting senior colleagues or searching through shared drives.
Custom legal knowledge assistant deployed in Microsoft Teams. Fee earner research time reduced by 40%. Senior solicitor interruptions for routine queries dropped by 65% in the first quarter.
Healthcare Provider
A private healthcare provider needed staff to access clinical protocols, patient communication templates, and compliance guidance quickly and accurately across multiple sites.
Sector-specific assistant trained on clinical protocols and compliance documentation. Staff query resolution time reduced from 12 minutes to under 90 seconds. Compliance query accuracy at 98.7%.
Professional Services Firm
A 200-person consultancy needed new starters to get up to speed faster and reduce the burden on senior staff answering the same onboarding questions repeatedly.
Onboarding and knowledge assistant deployed. New starter time-to-productivity reduced by 3 weeks. Senior staff time spent on routine knowledge queries reduced by 70%.
Ready to build your AI assistant?
Book a free discovery call. We will review your knowledge assets, identify the highest-value use cases, and scope an assistant you can see working before committing to full development.